Last updated September 30, 2026

Recomendr Privacy Policy

Draft, needs lawyer review. This policy is a working draft (2026-09-30-draft) and is not in force until reviewed by a lawyer and published at launch.

Who we are

Recomendr is AI-search visibility tracking for local businesses: it asks AI assistants (ChatGPT, Gemini, Perplexity) the questions customers ask and shows whether they recommend the business, with fixes and optional done-for-you pages. It is operated by AO, a sole proprietorship operated by Dallas Mayne ("AO", "we"), in Alberta, Canada. We are the controller of account data and of free-check leads. We ask AI providers public, business-level questions; we don't send your customers' personal information to them.

What we collect and why

Account: name, email, business name, category, city, website, phone and the prompts you track	To run checks and bill you
Free check: business name, city and your email if you unlock the full report	To show the result and, only if you agree, send tips
AI answers to the tracked questions and your scores over time	To show your visibility trend
Website pages you ask us to create or check (Autopilot)	To publish and monitor them

We don't sell personal information, we don't "share" it for cross-context behavioural advertising, and we don't use it for advertising. We don't make decisions with legal or similarly significant effects about you by automated means alone.

Legal bases (GDPR and UK GDPR)

Contract: to provide the service you signed up for.
Legitimate interests: security, fraud prevention, fixing errors and improving the service.
Consent: marketing emails and optional features you turn on (you can withdraw at any time).
Legal obligation: tax, accounting and responding to lawful requests.

Service providers

We use these providers to run Recomendr. Each is bound by a contract to protect the data and use it only for us:

Vercel (hosting, United States and Canada edge)
Supabase (database and sign-in, hosted in Canada: ca-central-1)
Resend (email delivery, United States)
Stripe (payments and billing; Stripe holds card numbers, we never see them)
OpenAI (AI text and speech processing, United States; API data isn't used to train their models)
Google (Gemini API)
Perplexity (API)

Where your data is stored

Our main database is in Canada. Some providers process data in the United States or elsewhere, so it may be accessible to authorities there. For transfers of data about people in the EU or UK we rely on the European Commission's adequacy decision for Canada (commercial organisations under PIPEDA), and on Standard Contractual Clauses and the UK Addendum with our providers.

How long we keep it

Scan results: while the account is open, deleted 90 days after it closes.
Free-check leads who don't sign up: deleted after 12 months, or sooner on request.

Your rights

Everyone: ask to see, correct or delete your personal information, or ask how it's used. We answer within 30 days (Canada: PIPEDA and Alberta PIPA allow up to 45 days in some cases; we aim for 30).
Canada: you can complain to the Office of the Privacy Commissioner of Canada or, in Alberta, the Office of the Information and Privacy Commissioner of Alberta.
EU and UK: you also have the rights to restrict or object to processing, to data portability, and to complain to your local data protection authority (in the UK, the ICO).
California (CCPA/CPRA): you have the rights to know, delete and correct, to opt out of sale or sharing (we do neither), to limit use of sensitive personal information, and not to be treated differently for using these rights. An authorised agent can make a request for you.

To use any of these rights, email d.mayne@hotmail.com or use the contact form. We'll confirm your identity before we act.

Emails and texts (CASL)

We send service messages (receipts, security and account notices) because they're needed to run your account. We send marketing emails only with your consent, every one identifies AO and includes our mailing address and a one-click unsubscribe, and we act on an unsubscribe within 10 business days (usually straight away).

Cookies

We use only the cookies needed to sign you in, keep you secure and remember your language. No advertising or cross-site tracking cookies.

Children

Recomendr isn't for children. It's for businesses and adults. We don't knowingly collect information from anyone under 16.

Security and breaches

Data is encrypted in transit and at rest, access is limited to the people who need it, and admin actions are logged. If a breach creates a real risk of significant harm, we'll notify you and the Privacy Commissioner of Canada and the Alberta Information and Privacy Commissioner as the law requires (and EU/UK authorities within 72 hours where GDPR applies).

Changes

If we make a material change we'll email account holders and post the new version here before it takes effect.

Contact and Privacy Officer

Dallas Mayne (Privacy Officer)

AO, a sole proprietorship operated by Dallas Mayne
5509 Taylor Way
County of Grande Prairie No. 1, AB T8W 0H3
Canada
Email: d.mayne@hotmail.com · or use the contact form